Shipping policy

Shipping & Pickup Policy

We’re excited to get your goodies to you as quickly and smoothly as possible! Here’s everything you need to know about how we process, ship, and deliver your orders:

 

Processing & Dispatch

All orders are processed within 3 business days and are then ready for shipment or local pickup. We’ll send you an email once your order is on its way!

 

Shipping Costs

For Our Edmonton Customers

  • FREE shipping on orders over $89
  • Flat rate of $9.99 for orders under $89

For the Rest of Canada

  • FREE shipping on orders over $169
  • Flat rate of $19.99 for orders under $169

Please note: The rates listed above do not apply to oversized or irregular shaped items. If your order includes such items, we will contact you with updated shipping information. 

 

Estimated Delivery Times

  • Orders typically arrive 5–7 business days after dispatch
    (We always aim to get it to you sooner!)

 

Shipping Updates

We’ll keep you in the loop every step of the way—look out for order confirmations, tracking details, and delivery updates in your inbox!

 

Local Pickup – Edmonton

Prefer to pick up? No problem! Edmonton customers can collect their orders at:

4328 - 97 Street NW Edmonton AB

Orders are usually ready within 3 business days. We’ll email you as soon as it’s ready for pickup!

 

Free Gift Wrapping

We love making gift-giving extra special! Complimentary gift wrapping is available—just let us know at checkout and we’ll take care of the rest.

 

Need Help?

If you have any shipping questions, feel free to reach out to our friendly support team at:

hello@happyhoppers.ca

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